Privacy Policy

Our Commitment to Your Privacy

At Meridian Comet, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

We are committed to transparency about our data practices and ensuring that your personal information is protected with appropriate security measures.

Information We Collect

Information You Provide Directly

When you contact us or use our services, you may provide:

Name and contact information (email, phone number)
Project details and requirements
Communication preferences
Payment information for service transactions
Feedback and correspondence

Information Collected Automatically

When you visit our website, we automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on each page
Referring website or source
Geographic location (country and city level)
Cookie data (see our Cookie Policy for details)

Analytics and Tracking

We use analytics services to understand how visitors interact with our website. This helps us improve user experience and optimize our content. These services may use cookies and similar technologies to collect usage data.

How We Use Your Information

Service Delivery

We use your information to provide and improve our game development services, respond to inquiries, process transactions, and deliver the solutions you request.

Communication

We may contact you regarding your projects, service updates, technical support, and important announcements. We will only send marketing communications if you have explicitly consented to receive them.

Website Improvement

We analyze usage patterns to enhance our website functionality, improve user experience, and optimize our content and services based on visitor behavior.

Legal Compliance

We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights, and respond to legal requests from authorities.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfill our service agreements with you
Consent: Where you have given explicit permission for specific data processing activities
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services and preventing fraud
Legal Obligation: Processing required to comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who help us operate our website, process payments, or deliver services (all under strict confidentiality agreements)
Business Partners: When necessary to fulfill service requests or project requirements
Legal Authorities: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner

How We Protect Your Data

Technical Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data from unauthorized access.

Access Controls

Access to personal information is restricted to employees and contractors who need it to perform their duties, all bound by confidentiality obligations.

Data Encryption

Sensitive data is encrypted both in transit and at rest using secure protocols to prevent unauthorized interception or access.

Regular Monitoring

We continuously monitor our systems for potential security threats and regularly update our security practices to address emerging risks.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Contact form submissions: retained for 2 years or until request completion
Project-related data: retained for the duration of the project plus 3 years for legal compliance
Analytics data: aggregated and anonymized after 26 months
Marketing communications: until you withdraw consent or request deletion

After the retention period, we securely delete or anonymize your data unless required by law to keep it longer.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Data Portability

You can request your data in a structured, machine-readable format for transfer to another service.

Right to Object

You can object to processing of your personal data for marketing purposes or based on legitimate interests.

Right to Restrict Processing

You can request limitation of how we process your data under certain circumstances.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

To exercise any of your rights, contact us at info@meridian-comet.com with your request. We will respond within 30 days.

International Data Transfers

We are based in Switzerland and primarily process data within the European Economic Area. If we transfer data internationally, we ensure appropriate safeguards are in place:

Standard contractual clauses approved by regulatory authorities
Adequacy decisions recognizing equivalent data protection standards
Binding corporate rules for transfers within our organization

Children's Privacy

Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your data, please contact us:

Email: info@meridian-comet.com

Phone: +41223106004

Address: Rue du Rhône 65, 1204 Genève, Switzerland

Data Controller